At Eden Style, we take pride in the quality and craftsmanship of every piece we offer. While we strive to ensure complete satisfaction, this Refund Policy outlines the circumstances under which refunds are considered.
Refunds are only applicable under the following conditions:
The item received is damaged, defective, or incorrect
The issue is reported within 24 hours of delivery
The item remains unused, unwashed, and in original condition with all packaging intact
Requests submitted outside this timeframe may not be eligible for consideration.
Approved refunds are issued in the form of store credit
Store credit can be used toward future purchases at Eden Style
Cash, bank transfers, or card refunds are not offered
Refunds are not applicable for:
Change of mind or personal preference
Sale or discounted items
Limited-edition collections
Items damaged due to customer handling or misuse
To request a refund:
Contact our Customer Care team within 24 hours of receiving your order
Provide order details along with clear images or video evidence of the issue
Our team will review the request and provide further instructions
Refunds are processed only after verification and inspection.
Shipping charges are non-refundable
In cases of verified errors on our part, return shipping will be covered by Eden Style
Once approved, store credit is issued within 5–7 business days after the returned item is received and inspected.
Eden Style reserves the right to decline refund requests that do not meet the criteria outlined above. This policy is designed to ensure fairness while preserving the integrity of our brand and operations.
For assistance with refunds, please contact:
Customer Care: 0300-8888011
Brand: Eden Style